Customer Case Studies

Military Customer, Manufacturing Customer, Insurance Customer, & Health Care Customer

A slide presentation "Best Practices: Authentication Technologies That Address Usability, Security, Auditing and Compliance" presented by Rob Axelrod of Technotics, Inc.

This video provides an overview of six customer cases in which PistolStar tailored its software suite to address the customer’s unique challenges, security and compliance requirements and needs of its environment and userbase. Using its tried-and-tested software framework, and an extensive set of technical capabilities across a wide range of platforms, PistolStar’s expert team built a comprehensive security and compliance infrastructure for these organizations.

Global Food Manufacturer

A venerable global manufacturer with over $7 billion in annual revenue, this PistolStar customer wanted to reduce the glut of calls received by the Help Desk for password resets.  The customer installed PistolStar’s Password Power 8, which enables end-users to access Lotus Notes and Domino by authenticating with their password for Microsoft Active Directory, thus allowing self-service password resets via Active Directory and eliminating the need to recover the Notes ID file password.   

Global Manufacturing Software and Services Company

A global company providing enterprise and manufacturing resource planning software and services to the world’s leading manufacturers engaged PistolStar for two separate projects to resolve issues with password changes and multiple logins.  By implementing PistolStar’s Password Power Plug-Ins, including customized plug-ins supporting specific applications, the customer was able to provide reduced or single sign-on for its end-users, unify password policies and reduce password-related Help Desk calls by 50-65%.